Log in to Your Tombet Account
Signing in takes under a minute on desktop and mobile. On this page we walk you through the exact steps, the credentials we accept, and the fastest fixes if access to your account is blocked.
How to Log In Step by Step
Desktop and mobile browser
Our site runs in any modern browser, so the sign-in flow is identical on a laptop, tablet or phone. We have no dedicated app, and you never need to install anything to reach your account.
- Open tombet.org.uk in your browser.
- Tap or click the Log In button in the top right corner.
- Enter the email address registered to your account.
- Type your password exactly as set, checking for capitals and spaces.
- Press Log In. If two-factor authentication is active, enter the code sent to your device.
- You land straight in your account dashboard, with your balance and game history ready.
Credentials We Accept
We sign you in with your registered email address and password. There is no separate username or phone-number login, which keeps one clear credential pair on your account and removes guesswork at the sign-in screen.
After the first successful sign-in from a new device, we may ask you to confirm it by email before granting full access. This is a standard check on our side and normally clears the moment you click the confirmation link.
Reset Your Tombet Password
Reset procedure
Click the Forgot Password link under the sign-in form and enter your registered email address. We send a reset link to that address within a few minutes. The link stays valid for 24 hours, after which you need to request a fresh one.
Pick a new password with at least eight characters, mixing letters, numbers and a symbol. Once set, the old password stops working everywhere, including any browser where you had saved it, so update your saved logins afterwards.
Common Sign In Problems Fixed
Most failed sign-ins come down to four causes. Match your symptom to the fix below and you will usually be back inside within minutes.
| Problem | Likely cause | Fix |
|---|---|---|
| Wrong password message | Typo, caps lock on, or an old saved password | Retype carefully or use Forgot Password to set a new one |
| Account locked | Several failed attempts in a row | Wait 30 minutes, then sign in with the correct password, or contact support to unlock |
| Verification pending | KYC documents still under review | Send clear photos of your ID and proof of address; checks complete within 24 hours |
| Access blocked by location | You are signing in from a restricted country | Sign in from an allowed location; we cannot grant access from the USA, France, Spain, the Netherlands or Greece |
How We Protect Your Account
Our side and yours
Every connection to tombet.org.uk runs over SSL encryption, so your password and payment details never travel in plain text. Active sessions expire automatically after a period of inactivity, which means a forgotten open tab cannot be used by someone else. We operate under MGA licence MGA/B2C/832/2025, with ID, address and payment verification before withdrawals.
On your side, three habits cover almost everything: a unique password you use nowhere else, a check of the address bar for our exact domain before typing credentials, and a log-out whenever you finish playing on a shared device. Never share your login with anyone claiming to be support, because we will never ask for your password.
Get Help Restoring Access
If the fixes above have not unlocked your account, our support team restores access manually. Live chat is open 24/7 with typical first replies in a couple of minutes, and you can also write to [email protected] with the subject line Account Access.
Have your registered email address and approximate sign-up date ready before you contact us. It speeds up identity checks, and we can then reset your password, unlock the account or confirm your verification status on the spot.
Frequently Asked Questions
Why am I logged out automatically?
Sessions expire after a period of inactivity for security. Simply sign in again; nothing in your account or balance changes.
How long does the password reset link work?
The reset link stays valid for 24 hours. If it expires, request a new one from the Forgot Password page.
Can I stay signed in on my phone?
Yes, your mobile browser can keep you signed in on your own device. Always sign out manually if you share the phone with anyone.
My account is locked after failed attempts. What now?
The lock lifts automatically after 30 minutes. If you still cannot sign in with the correct password, contact our 24/7 live chat and we will unlock it for you.