Tombet Casino Terms and Conditions

These Terms and Conditions govern your use of our platform at tombet.org.uk. By opening an account you accept every clause below, so read them before you register.

When You Accept Our Terms

What agreement means

Your agreement with us takes effect the moment you complete registration and tick the confirmation box. From that point, every clause on this page forms a binding contract between you and TomBet Gaming Limited, the operator of Tombet Casino under licence MGA/B2C/832/2025 issued by the Malta Gaming Authority.

If you do not accept any part of these terms, stop the registration process and do not use our platform. Continued play after we publish an update counts as acceptance of the revised version, as set out in the final section.

Who May Register With Us

Eligibility and one account rule

You must be at least 18 years old, or the legal gambling age in your country of residence if that is higher. We exclude players resident in the USA, France, Spain, the Netherlands and Greece. You may hold exactly one account in your own name; duplicate accounts are closed and balances may be forfeited under our prohibited-conduct rules.

As part of Know Your Customer checks, we verify your identity, address and payment method before your first withdrawal. We may also request source-of-funds documents where the law or our compliance team requires them.

• 1. Provide accurate personal details and keep them up to date.
• 2. Supply valid photo ID and proof of address when we request them.
• 3. Confirm the deposit method belongs to you personally.
• 4. Never share your account credentials with anyone else.

Deposits and Withdrawals

Payments and verification

The minimum deposit and minimum withdrawal are each £10, with a maximum withdrawal of £5,000 per day. We apply no fees to deposits or withdrawals. Withdrawals sit in a pending state for up to 24 hours; e-wallet payouts arrive within 24 hours of approval and card payouts within 1 to 3 business days.

Every withdrawal passes through our KYC gate first: unverified accounts cannot receive funds. Available methods include Visa Debit, Mastercard Debit, PayPal, Trustly, Skrill, Neteller and Bank Transfer. We process payouts in GBP or EUR, and we return funds by the same route used for deposit wherever possible.

An account with no login or transaction for 12 consecutive months is dormant. We may apply an administrative fee after notifying you, and we will make reasonable efforts to contact you before any balance adjustment.

How Our Bonuses Work

General bonus rules

Bonus funds are separate from cash and carry conditions you must satisfy before withdrawal. Wagering requirements, maximum bets while a bonus is active, excluded games and expiry periods are stated on each promotion page. Where a specific promotion does not state otherwise, bonus funds expire 30 days after issue and promotional free spin winnings are capped.

You may not use a bonus in a way that reduces its risk, for example by placing minimal bets on restricted games to complete wagering. We may cancel a bonus, reverse associated winnings and reclaim funds if a promotion is misused.

• 1. One bonus per person, household, IP address or payment account unless stated otherwise.
• 2. The maximum bet per spin during active bonus play is stated in each promotion's terms.
• 3. Certain games are excluded from wagering contribution and are listed per offer.
• 4. Promotional codes, where required, must be entered before play begins.

Conduct We Prohibit

Fraud and abuse

We treat the following as material breaches: chargebacks and reversed deposits, multiple accounts created to claim the same benefit, collusion with other players, automated play through bots or scripts, and accessing our platform from a restricted territory via VPN or proxy.

Where we detect prohibited conduct, we may suspend the account, void pending bets, forfeit bonus funds and winnings, and report the matter to the Malta Gaming Authority or payment providers where the law requires it.

Play Safely and Set Limits

Tools and our duty

You can set daily, weekly and monthly deposit limits, loss limits and session reminders at any time from your account settings, and reductions take effect immediately. A time-out pauses your account for a chosen period, and self-exclusion closes it for at least six months on request.

We monitor play patterns and will contact you if we notice signs that gambling is causing harm. We work with GamCare, BeGambleAware and GAMSTOP, and we will never send promotional material to a self-excluded account. If gambling stops being fun, stop and seek help from those organisations.

Closing Your Account

Complaints and governing law

You may close your account at any time by contacting [email protected] or our 24/7 live chat. We will settle any withdrawable balance to your registered method before closure. Withdrawals remain subject to the verification checks described above.

If you have a complaint, contact our support team first; we aim to respond within a reasonable period and escalate unresolved disputes to our internal complaints procedure. These terms are governed by the laws of Malta, and disputes fall under the competence of the Maltese courts, without prejudice to mandatory consumer rights in your country of residence.

• 1. Raise the issue with support and receive a reference number.
• 2. If unresolved, request escalation to our complaints manager.
• 3. You may also refer the matter to the Malta Gaming Authority.

When We Change These Terms

Updates and notice

We review these terms regularly and may revise them to reflect changes in law, licence conditions or our services. The current version is always published on this page with an effective date, and we notify registered players by email or an in-account message at least 7 days before a material change takes effect.

If a change reduces your rights, you may close your account before the effective date and withdraw your balance under the terms that applied previously. Playing after the effective date means you accept the revised terms in full.

Frequently Asked Questions

How old must I be to play at Tombet Casino?

You must be at least 18 years old, or meet a higher legal gambling age in your country of residence. We verify your date of birth during KYC checks.

Can I hold more than one account?

No. One account per person, household, IP address and payment method. Additional accounts are closed and any winnings linked to them may be forfeited.

Can I withdraw before completing KYC verification?

No. Identity, address and payment verification must be complete before any withdrawal is processed, as required by our licence conditions.

What happens to my account if I stop using it?

After 12 months of inactivity the account becomes dormant. We will try to contact you first, and any administrative fee we then apply will be disclosed in writing.